Celebrating IT Professionals Day: What “Synagex” Means to Us

On IT Professionals Day, we wanted to shine a light on what makes Synagex so special—from the voices of our team. So, we asked them a simple question:

“Describe Synagex in one word.”

Turns out… one word wasn’t always enough. Watch the Video below! You’ll see what we mean.

One Word… and Then Some

Our team’s responses were as varied and unique as the people who make up Synagex. Words like...

"Collaborative", "Professionalism", "Innovative", "Growth"

...stand out as single-word descriptors, while others were a bit longer... like, “coming together with a group of talented technicians so that we can provide the best service to our clients," as Josh described. Here's more:

“Authentic”

"We’re authentic to our clients, to each other, and to ourselves." –Kalee

“Different”

“We set ourselves apart from the competition by being the best at what we do, caring about our customers, forming relationships, and taking care of our team.” –Leah

“Growth”

"—Both professionally and personally." –Kelsey

“Opportunity”

“Every day I have the opportunity to grow, hone my skills, and work with a lot of different unique companies.” –DJ

"People"

“Synagex to me is people." –Campbell

More Than Just Tech

What these answers show is that Synagex isn’t just about solving technical issues, it’s about people. Our team thrives on collaboration, innovation, and authenticity. They see challenges as opportunities, and they bring professionalism and fun in equal measure.

That balance is why our clients trust us and why our culture feels like more than just “work.”

A Big Thank You

On this IT Professionals Day, we want to thank our amazing Synagex team. 🙌 Your stellar customer service skills, innovative problem-solving, professionalism, and (yes!) your willingness to hop in front of a camera truly make Synagex what it is.

We couldn’t do it without you. 💙

Everyday Tech Tip: Stay Paranoid!

These days, Cybersecurity Awareness goes beyond your inbox, folks! When most people hear "cybersecurity awareness," the first thought that comes to mind is usually email. We’ve all been warned about phishing scams, suspicious attachments, and those too-good-to-be-true offers that land in our inboxes. And yes—being vigilant about email security is still critical. But the reality is, today’s cyber threats extend far beyond your inbox.

Cybersecurity Threats Are Everywhere!

Hackers aren’t just hoping you’ll click a bad link in an email anymore. They’re planting malicious links in text messages, social media ads, online forms, and even QR codes. A simple mistake—like plugging in a mystery USB or downloading a seemingly harmless app—can open the door to your sensitive information. Cybercriminals are creative, persistent, and always looking for the next gap to exploit.

Everyday Risks You Might Overlook:

• Public Wi-Fi: That free connection at the airport or coffee shop could be a trap for cyber snoops.

• Removable Media: Plugging in an unknown USB drive can instantly compromise your device.

• Fake Websites: Clever lookalikes trick users into entering login credentials or payment info.

• QR Code Scams: A scan can direct you to malware just as easily as a restaurant menu.

  
  

Why Awareness Matters

Technology is advancing quickly, but so are the methods of cybercriminals. Awareness is your first line of defense. Staying “cyber paranoid” doesn’t mean living in fear—it means adopting healthy skepticism. Ask questions before you click, connect, or download. When something feels off, it probably is.

"Being paranoid is just going to become the new norm". –John Sinopoli, President & CEO, Synagex

What You Can Do

• Slow down and think twice before interacting with links or devices.

• Use strong, unique passwords (and enable multi-factor authentication wherever possible).

• Keep your devices and software updated.

• Report anything suspicious—better safe than sorry.

Remember: in the cyber world, trust is earned, not given. #StayParanoid

Behind the Screens: Celebrating SysAdmin Day at Synagex

Every year on the last Friday of July, the world comes together (well, at least the tech world) to celebrate the unsung heroes of IT: System Administrators, or “SysAdmins” for short. If you’ve ever wondered who keeps your network humming, your passwords reset, and your tech headaches at bay—look no further than your friendly neighborhood SysAdmin.

So, What Does a SysAdmin Actually Do, You Ask?

Think of a SysAdmin as part wizard, part firefighter, and part detective:

🧙 Wizard: They conjure up systems that just work—from servers and networks to printers and Wi-Fi.

🧑‍🚒 Firefighter: When something breaks (usually at the worst possible time), they swoop in to save the day.

🕵️ Detective: They troubleshoot mysteries, track down issues, and make sure problems don’t come back.

In short: SysAdmins make sure the technology behind the scenes runs smoothly so everyone else can get their work done.

More Than Just Fixing Things

Sure, they reset forgotten passwords and banish viruses, but their role goes way deeper. SysAdmins are the architects of reliable systems, the guardians of data security, and the reason you don’t have to think twice about whether your email will work today. They balance planning, prevention, and quick problem-solving on a daily basis.

The Synagex Difference

Here’s the bonus round: at Synagex, our SysAdmins aren’t just masters of technology—they’re also fantastic at customer service. They don’t just fix problems; they explain solutions, guide users, and make the complex feel simple. That mix of technical expertise and people skills is what makes our team truly special.

A Toast to SysAdmins Everywhere!

So today, we raise a virtual glass (and maybe a strong cup of coffee) to the SysAdmins who keep businesses running, networks secure, and end users sane.

Happy SysAdmin Day to our own incredible team here at Synagex—you keep the digital lights on and do it all with a smile.