President & CEO
John's leadership experience comes from over 20 years in business technology and IT solutions. Over 17 of those years have been in service to large financial institutions. His combined leadership experience in banking as well as small business strategic IT consulting gives him a unique blend of perspectives to help shape the vision serving Synagex clients.
Chief Information Security Officer
Pete is a Berkshire County native and has worked in business technology for over 25 years. He has worked with businesses both big and small, and served a variety of regulated industries including a leadership role as Corporate Systems Manager at Berkshire Bank. Pete comes to Synagex after helping his wife establish Carver Family Dentistry while serving as the Business and IT Manager.
Director of Operations
Leah has worked in Operations for close to 25 years. She started her career at KB Toys as a Help Desk Technician and has held various positions throughout a 12 year tenure, including Buyer and Wholesale Account Manager to QVC. Leah then joined Berkshire Bank, working in Project Management for several years before implementing and managing the Interactive Teller Machine program.
Director of Technology
Nathan has been engulfed in technology since he was 14 and got his first PC. Over the last 23 years, he has dug into almost every aspect of technology, from Software Development to the end-user and everything in between. When he’s not tackling new IT challenges, he spends time with his various hobbies, woodworking, reading, tinkering, and family.
Information Technology Team Lead
Dave is the expert in all things IT and Network Computing. He works on high-level projects at Synagex and loves that there is always something new and exciting for him to do at the office and helping customers.
Mel has been working with computers for 30+ years as a “tinkerer” and spent 5 years working in the IT/MSP field before joining the Synagex team. She has experience in desktop and software support, manufacturing, sales and 20+ years in customer service. Mel has run her own successful karaoke DJ business and sings every time she has the chance. She does light construction on her own house in her spare time and is a very proud wife of a nurse and stepmom of two.
Senior Client Service Specialist
Chris is here to help customers with any larger IT problems. He likes interacting with customers on site to assist with their issues or bigger projects that need multiple hands. He is happy to jump in and get you back to doing better work & better business!
Steve helps to design better, more secure environments for Synagex clients. He also does a lot of proactive work with back-up & restoration. He loves the problem-solving for better efficiency, and is the self-proclaimed ping-pong champ of the office.
Service Desk Technician
DJ is a member of the Service Desk team. DJ was previously a machinist for several local manufacturers but has always had a passion for all things IT related. DJ is also a talented guitarist and plays in a band in his spare time—talk about multi-talented!
“They have great people in the office — John himself, Dave — they’re top notch.
Steve, in the field, is a network expert.
He comes to our facility and there’s just nothing the guy can’t fix.”
- Rick Laureyns, President & CEO at Laureyns United