People
Modern IT is about having the right team. At Synagex, we've crafted a team of experts for you, with the ability to fill the role of your IT department — or supplement it. Synagex is your outsourced solution to a complete IT package: your IT help desk, network administrator and even the support of a virtual CIO.
Modern Businesses Need Modern IT
Synagex IT-as-a-Service covers all of IT.
Process
Modern IT means managing your IT processes so that your technology works all the time. Synagex provides great proactive and reactive support for your technology. We're looking out for your businesses security, technology performance, user accessibility, backup & recovery plans and more — the best part? We don't want you to worry about it!
Tools
Modern IT is leveraging the tools you need to elevate business and support your teams, without being weighed down by the tools and technology you don't need. At Synagex, we tailor your technology plan to your businesses needs right now — and we're ready to scale when you are.
IT's That Simple?
IT's also fun! We won't bore you with all of the moving pieces, we'll just make your technology work. That way we can dedicate more time to getting to know you, your business needs... and having some fun along the way.
We do IT differently. At Synagex, our specialty is enabling small to medium-sized businesses, and solving your IT problem.
Here's where things get exciting! Once you have the fundamentals in place — the people, the process, the tools — you are ready talk strategy.
Our customers are all different, and we really join them in partnership. Synagex becomes part of the team. We work with the US Department of defense, we are a finance company, we are a construction company, we are retail-focused, or healthcare.
Each one of those businesses has a unique need for technology, and we like to focus our time, at the strategic level, on those differences.
IT's About Strategy
— Tim Burke
CEO, Mill Town Capital
"We chose Synagex because they had a very proactive approach."
— Rick Laureyns
President & CEO, Laureyns United
"John gave his personal attention to me and that’s why I hired him."
— Justin McKennon
Principal Scientist I, EMA
"I don’t think there’s a better IT company in the Berkshires than Synagex."
— Vince Lanning
VP & GM, Hi-Tech Mold & Tool
"Honestly the value has been terrific between the pricing and what we get for those benefits."
— Sam Russo
COO, Dive Technologies
"Synagex has been really helpful, particularly with cybersecurity, which is a really important part of what we do."
— Carrie LeBlanc
SVP, First National Bank of Suffield
"We thought Synagex would be an interim solution, bit it's working out so well for us."
— Michael Nancollas, MD
Owner, Berkshire Hand to Shoulder
"It was one area that I could just close the door and say, 'this is being taken care of.'"
IT's a Service, After All